Terms and Conditions
Last Updated as of 24th December, 2023
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Please read these Terms and Conditions carefully before using the Nellwyn Learning website(www.nellwynlearning.com), services, and products (collectively referred to as "Services") provided by Nellwyn Learning Private Limited, a company registered in Kolkata, West Bengal, India.
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not access or use our Services.
1. User Accounts
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You must be at least 13 years old to create an account with Nellwyn Learning.
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You are responsible for maintaining the confidentiality of your account and password.
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You agree to provide accurate, current, and complete information during the registration process.
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You are responsible for all activities that occur under your account.
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Nellwyn Learning reserves the right to terminate accounts or deny access to the Services for any reason.
2. Privacy Policy
Please refer to our Privacy Policy for information about how we collect, use, and disclose information.
3. Content
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All content provided on Nellwyn Learning, including text, graphics, images, videos, and other materials, is for informational and educational purposes only.
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You may not reproduce, distribute, modify, or republish any content from Nellwyn Learning without our prior written consent.
4. Courses and Products
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Nellwyn Learning offers various educational courses and services. The terms and conditions of enrolment, payment, refunds, and any additional course-specific terms are outlined either here or during the registration process.
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We reserve the right to change course offerings, pricing, or any related information at our discretion.
5. Payments
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You agree to pay all fees and charges associated with the Services as they become due.
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Payments are processed through third-party payment processors. Nellwyn Learning is not responsible for any issues or disputes related to payment processing.
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All fees are non-refundable unless otherwise stated in the course-specific terms.
6. Refund Policy
At Nellwyn Learning, we are committed to providing you with a satisfying learning experience. We offer a straightforward refund policy to ensure your peace of mind.
Refund Eligibility
​ Your refund request should be made within 7 days of your service start date.
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Refund Amount
Upon approval of your refund request, you will receive a refund of the course fee, within a reasonable timeframe (7-10 business days).
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Refund Process
Email us at admin@nellwynlearning.com and provide the required information, including your enrolment details and reasons for the refund request.
Our support team will review your request and, if it meets the eligibility criteria, process your refund to your bank account as per our policy.
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Non-Refundable Items
Any fees or charges associated with third-party services or payment processing are non-refundable.
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Refund Policy Changes
Nellwyn Learning reserves the right to amend or update this refund policy at any time. Any changes will be posted on our website, and the date of the most recent revision will be indicated.
7. Termination
Nellwyn Learning reserves the right to terminate, suspend, or restrict your access to the Services at any time for any reason.
8. Disclaimers
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Nellwyn Learning provides its Services "as is" and does not make any guarantees or warranties regarding the accuracy, completeness, or reliability of the information and content provided.
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We do not guarantee that the Services will be uninterrupted, error-free, or free from viruses or other harmful components.
9. Limitation of Liability
Nellwyn Learning is not liable for any direct, indirect, special, incidental, or consequential damages arising from the use or inability to use the Services.
10. Changes to Terms
Nellwyn Learning reserves the right to modify these Terms at any time. Users will be notified of changes, and continued use of the Services constitutes acceptance of the modified Terms.
11. Governing Law
​These terms and conditions shall be governed by and construed in accordance with the Indian Laws. Any dispute arising under these terms and conditions shall be subject to the jurisdiction of the courts of India.
Please contact us at admin@nellwynlearning.com if you have any questions or concerns regarding these Terms and Conditions.